Press and hold the Cancel button ( ) and the On/Resume button ( ). If the issue persists, see the next step.įollow these steps to open the printer toolbox and align the printer, if you found defects on the extended self-test report. If these steps resolved the issue, there is no need to continue troubleshooting. The cleaning utility runs, and the product prints a page with an illustration.Įxamine this test page for print-quality issues. The printer Toolbox opens.Ĭlick the Device Services tab, and then click Clean the Print Cartridges. In the Printing Preferences window, click the Services tab, and then click Service this device. Right-click the icon for your product, and then click Printing Preferences.
In the Control Panel, double-click Printers.
#HP PHOTOSMART PRINTER INK WINDOWS#
Windows Vista: Click the Windows icon ( ), and then click Control Panel. In the Control Panel, double-click Printers and Faxes. Windows XP: Click Start, and then click Control Panel. Then, Clean the ink cartridges using an automated utilityįollow these steps to run a utility to clean the cartridges if you found defects on the extended self-test report. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move.
The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. (6) Plug the power cord back into the wall outlet.NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on.
Were you facing the same issue with the old cartridge? To provide you with an accurate solution, I'll need a few more details: I understand that you are your printer has a print quality issue. This is a great place to get support, find answers to your technical queries. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.
#HP PHOTOSMART PRINTER INK UPGRADE#
Notebook Hardware and Upgrade Questions.
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